Quality & Service Status

Real-time monitoring and quality metrics for the Unified Order Service platform.

Service Status

Service Status

Live Service Monitoring

Monitor real-time operational status of all UOS environments

View Live Status Dashboard →

Environment Status

OperationalOperational

UOS - Co-op Production

100.000%90-day uptime

Production API serving Co-op orders

OperationalOperational

UOS - CC Adapter (Production)

99.976%90-day uptime

Click & Collect integration adapter

OperationalOperational

UOS - Co-op Staging

99.947%90-day uptime

Pre-production testing environment

Build Status

Continuous Integration

BranchEnvironmentStatus
devUOS - Vanilla DevPassing
mainUOS - Co-op StagePassing
productionUOS - Co-op ProdPassing

Pipeline Execution:

  • Automated testing on every commit
  • 1,022 tests across 72 test files
  • 65 test suites with 100% pass rate

Quality Metrics

Testing
Test Coverage
1,022Tests Passing
72Test Files
Security
Security
4Auth Methods
TLS 1.2+Encryption
Performance
Performance
99.9%Avg Uptime
<200msAPI Response

Security & Compliance

Authentication
Multi-Layer AuthenticationAPI Keys, OAuth 2.0, MSAL, and specialized Drone API authentication
Access Control
Granular Access ControlChannel-level access, role-based permissions, and context-aware authorization
Data Privacy
Data Privacy & EncryptionTLS 1.2+ in transit, database encryption at rest, GDPR compliance considerations
Audit Trail
Comprehensive Audit TrailsComplete order version history, status change logging, and user action attribution

Development Practices

TestingTest-Driven Development

Comprehensive unit, integration, and end-to-end testing with automated CI/CD validation

Code QualityCode Quality Standards

ESLint enforcement, peer code reviews, and comprehensive inline documentation

DeploymentZero-Downtime Deployment

Rolling deployments with versioned schema migrations and environment separation

MonitoringContinuous Monitoring

24/7 uptime tracking, error monitoring, and performance metrics with Better Uptime

Performance & Reliability

High Availability Architecture

  • Database: PostgreSQL with automatic backups and replication
  • Queue System: BullMQ with Redis for reliable asynchronous processing
  • Webhook Delivery: Intelligent retry mechanism with exponential backoff
  • Horizontal Scaling: Stateless API design supporting multiple instances

Optimization Strategies

  • Caching: Strategic caching for channel schemas and static data
  • Database Indexing: Optimized queries with comprehensive indexes
  • Batch Operations: Efficient bulk import/export capabilities
  • Async Processing: Background job queuing for long-running operations

Support & Incident Response

Monitoring Coverage

UptimeUptime Monitoring - 24/7 service availability tracking via Better Uptime
PerformanceResponse Time - API endpoint performance and latency metrics
Error TrackingError Tracking - Real-time error notification and comprehensive logging
ResourcesResource Monitoring - CPU, memory, and database performance tracking

Response Time Commitments

PriorityResponse TimeExamples
P0 - CriticalImmediateProduction outage, data loss
P1 - HighWithin 2 hoursSignificant functionality impaired
P2 - MediumWithin 1 business dayMinor bugs, performance degradation
P3 - LowBest effortFeature requests, documentation updates

Need Support? Visit the Live Status Dashboard for current service status or contact Naveo Support at gsd@maginus.atlassian.net for assistance.

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