Resources

Enterprise-grade resources and operational information for the Unified Order Service platform.

Resources

Platform Resources

Comprehensive operational information, monitoring dashboards, and enterprise support resources for UOS deployments

Platform Monitoring

Service Status

Live Service Status

Real-time monitoring of all UOS environments with uptime tracking, incident history, and performance metrics

24/7 Monitoring99.9% Uptime
View Status Dashboard →

Quality Assurance

Testing
Comprehensive Testing1,022 automated tests covering unit, integration, and end-to-end scenarios
100%Pass Rate
72Test Files
Security
Enterprise SecurityMulti-layer authentication, encryption, and compliance-ready architecture
TLS 1.2+Encryption
4 MethodsAuth Types
Audit
Complete Audit TrailsComprehensive versioning, change tracking, and user attribution logging
FullHistory
GDPRCompliant

Enterprise Capabilities

Scale

Global Scale

Trusted by major retailers including Co-op, Amazon integrations, and Salesforce implementations across multiple markets

Reliability

Proven Reliability

99.9%+ uptime SLA with automated failover, comprehensive monitoring, and 24/7 operational oversight

Deployment

Zero-Downtime Deployments

Continuous delivery with rolling deployments, versioned migrations, and comprehensive rollback capabilities

Support

Professional Support

Dedicated technical support team with enterprise SLA commitments and 24/7 incident response

Compliance & Security

Security

Enterprise-Grade Security & Compliance

Built to meet the stringent security requirements of global enterprise clients

CheckData Encryption: TLS 1.2+ in transit, AES-256 at rest
CheckAccess Control: Role-based permissions with channel-level isolation
CheckAudit Logging: Complete version history and user attribution
CheckGDPR Ready: Data privacy controls and retention policies
CheckOAuth 2.0: Industry-standard authentication protocols
CheckRate Limiting: DDoS protection and abuse prevention

Documentation Index

Foundation & Setup

OverviewSystem OverviewArchitecture, data flow, and component overviewAuthAuthenticationAPI keys, OAuth 2.0, and MSAL integrationAPI KeysAPI Key ManagementCreating, managing, and securing API credentials

Core Operations

OrdersOrder ManagementCreate, update, and track order lifecyclesChannelsChannel ConfigurationMulti-channel setup and managementPlacesPlaces & LocationsStore, warehouse, and fulfillment center setupStorageStorage LocationsTemperature-controlled storage management

Advanced Integration

WebhooksWebhooksReal-time event notifications and OAuth 2.0 setupWorkflowsStatus WorkflowsOrder status transitions and validation rulesFCMFCM NotificationsPush notifications for mobile applicationsVersioningOrder VersioningChange tracking and historical data accessPickingPicking App IntegrationIn-store fulfillment application setupSubscriptionsDevice SubscriptionsFCM subscription management for devices
Help
Need Assistance?

Consult the troubleshooting sections in relevant guides, review the API reference documentation, or contact Naveo Support at gsd@maginus.atlassian.net for enterprise support.

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